At the Bermuda Diabetes Association, we know that it can be hard to live with diabetes and other chronic conditions. But no one should have to manage their health alone. Everyone can benefit from support and care from their friends, their family, healthcare professionals and the community at large.Sometimes, the language we use around diabetes might not be as supportive as we think.  What we say to people with diabetes might not match what they hear or understand. It’s not just what we say or write: even non-verbal communication (like body language) can be interpreted and internalised. We all have a responsibility to make sure we know how our words and behaviour impact people’s ability to manage their conditions. This guide aims to offer person-oriented language that can help make it easier for people who have diabetes to live their best lives.